Service Operations Manager (m/f/d) with New Relic and PowerBI Experience

        Beschreibung

        Start: November 2024

        End: December 2024 + extensions.

        Location: Remote + 10% overall project in Hamburg

        Job Description:

        The external consultant will take on the following tasks within the project, which are to be conducted independently:

        – Implementation and optimization of monitoring and observability solutions using New Relic

        – Gathering monitoring requirements in close collaboration with service management

        – Translating these requirements into customized solution concepts

        – Creating dashboards, alerts, and reports

        – Continuous evaluation and refinement of monitoring configurations

        – Conducting training sessions

        – Assisting service management with troubleshooting

        Requirements:

        – Teamwork, as well as independent and results-oriented work

        – Strong analytical, conceptual, and communication skills

        – Loyalty and identification with the assigned task

        – Familiarity with agile and customer-oriented working methods (Scrum, (Biz)DevOps, etc.)

        – Knowledge of processes in the energy sector is helpful

        – Fluent communication in both German and English

        Technological Environment:

        – New Relic (or a similar tool)

        – PowerBI

        – Service management processes

        – Azure

        Please kindly send me your updated CV with your expected rate to if you are interested. Or feel free to suggest someone that may be interested in this role and get some extra cash from K2.

        Best regards,

        Poppy

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        Job #44973

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        • Freie und Hansestadt Hamburg, Hamburg
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